ebay paypal seller protection is a slaughterhouse for sellers

ebay and paypal seller protection does not cover items that
buyer claims are "significantly not as described"

Is this really "seller protection"? I don't think so. It offers
protection for criminal buyers not honest sellers.

Buyers can make fraudulent claims against a seller and slaughter
a seller by leaving false negative feedback and receiving a full refund
by simply mailing the item back with tracking information.
Negative comments can be left by buyers and neither ebay
nor paypal will do anything about it. They will not remove the
buyer's lies or nasty comments. Paypal will give the buyer a full refund
and take the buyer's side regardless of the seller's proof that
the item description was accurate and emails from the buyer
showing proof of feedback extortion threats.

Sellers do not have the option of leaving negative feedback for
any buyer. The only option that exists for a buyer is "positive",
regardless of what the buyer has done.  Negative comments
cannot be left for a buyer since the only option for
buyer feedback is "positive",
however a buyer can leave any negative comment they choose
regardless of whether or not it is true.

ebay and paypal policies are a playground
for buyers who are liars, thieves and criminals and allow them
to freely commit fraud, ruin a seller's character and reputation
and end up having their seller accounts closed by making false claims and
making slanderous, defamatory comments.


Paypal
Seller Protection


Seller Protection Overview

PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:



* The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.

* The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.

* In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.

* The item must be a physical, tangible good that can be shipped.

Your primary residence, as listed in your PayPal account, must be in the United States.



What's not covered



* Items picked up locally or delivered in person

* Services, intangible items, and digital goods

* Claims and chargebacks where the buyer says that the shipped item is significantly not as described



For a full list what is and is not covered, as well as more Seller Protection details, see terms.

Shipping requirements — what documentation do I need?



Proof of delivery



Proof of delivery is acceptable documentation if a buyer files a claim, chargeback, or reversal for either an unauthorized payment or merchandise not received. You need online tracking information from a shipping company that:



1. Shows the status as delivered.

2. Shows the date of delivery.

3. Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).

4. For payments of $250 USD (or local currency equivalent) or more, includes proof of the recipient's signature to confirm delivery.



Proof of shipment



Proof of shipment is acceptable documentation if a buyer files a chargeback or reversal for an unauthorized payment. You need a document from a shipping company that:



1. Shows the status as shipped or delivered, or shows a postmark.

2. Shows the date of shipment.

3. Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).